Volume 4, Number 1, June 2014
| Building an effective Human Resource Management system using the DEMATEL method Hung-Yu Yang, Shu-Ping Lin, Ya-Hui Chan |
1-20
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| Corporate Image and Service Quality Impact on Customer Satisfaction: An Empirical Study in Vietnamese Commercial Banks Wan-Rung Lin, Fu-Ju Yang, Ching-Wen Lin, Cao Thi Cam Tu |
21-46 |
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| Business Process Reengineering in The Electronic Manufacturing Business Terho Uusitalo |
47-68 |
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| International conditions of effectiveness in Polish collieries Izabela Jonek-Kowalska |
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69-98
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